Handbook for Measuring Customer Satisfaction and Loyalty
by Hill, Nigel | Alexander, Jim
Published by : Infinity Books (New Delhi) Physical details: xiv,290p. ISBN:8179290514.
Subject(s):
Marketing research
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Consumer satisfaction--Evaluation
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Customer relations
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Consumer satisfaction
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Customer Satisfaction
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Market Research
Year: 2003
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | KILA - CHRD LIBRARY General Stacks | 658.812 HIL/H (Browse shelf) | Available | C003789 |