Subject(s): Credit management function : Nature and history of credit, improving liquidity through credit control, credit department structure and responsibilities -- Credit terms : payment terms and conditions of sale -- Assessment of credit risks : Establishing creditworthiness, credit limits and risk categories, insolvency risk assessment by computer, insolvency warning signs -- Sales ledgers : Sales ledger administration, computer for credit management -- Cash collection : Collection practices, telephone collection techniques, collection agencies, planning and measuring debtors -- Credit insurance : Home trade credit insurance, export credit insurance -- Export credit and finance : Export credit and collections, export finance, foreign exchange -- Consumer credit : Retail credit management, computers in retail credit, consumer credit law -- Commercial credit law : legal action for debt recovery, insolvency procedures -- Credit services : Factoring, credit cards, finance houses, leasing finance