Subject(s): Organization structure -- Communication services -- Data processing -- Administrative and organization : Introduction to administrative objectives, systems theory and information systems, organization structure -- Communications : Communication services, machinery used in communication, telecommunications -- Other office services : Filing and indexing, reprography, postal and messenger services -- Data processing : Fundamentals of data processing, computer components and programs, computer and their use, miscellaneous equipment -- Financial and accounting services : Sales invoicing, sales accounting, purchases, cash control, wages, stock control, production records, management information -- Environment : Furniture and layout, physical conditions -- Personnel : Staffing, rewards, training -- Planning and control : Methods, day to day control, audit processes, insurance