Subject(s): Metropolitisation -- E-governance -- Solid waste management -- Municipal services -- Urban public services -- Metropolitisation of Indian economy -- Citizens of India -- Citizen participation in urban local bodies-policy implications for urban developments -- Housing sector in India -- Urban healthcare -- Resettlement and rehabilitation of urban slums -- Urban bus policy to reduce bus policy and congestion -- Access and mobility for the urban poor in India : gap between policy and need -- Public management reforms -- Country experiences and case -- eSeva project- G2C service in Andhra Pradesh -- PPP and poor in water supply projects -- Public service-international comparison of water service -- Urban poor : housing and health -- Post-disaster urban planning -- Reforming public spending on education and mobilising resources -- Public, private and voluntary agencies in solid waste management -- Cost recovery for urban sanitation in Asian countries -- Sustainability