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KILA Library - Catalogue
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Results of search for 'su:Training and Development and su:Customer satisfaction'
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Prescott Bryan D
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1.
Creating a world class organization:- Ten performance measures of business success
by
Prescott Bryan D
Publication:
New Delhi Kogan Page India Limited 1999 . 150p.
Date:
1999
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2.
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Certification programme in urban management India : 2006, Phase-I : Change management, municipal finance and service delivery
by
Administrative Staff College of India
Publication:
2006
Date:
2006
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