Complex problems, negotiated solutions: Tools to reduce conflict in community development - Warner Michael (ITDG Publishing London, 2001)
Keywords: Conflict management -- Rural development. -- Consensus Building and its Principals -- Process of Consensus Building -- Office -Based Conflict Analysis : Initial Conflict Mapping, Spatial Conflict mapping, Prioritization of Conflicts , Stakeholders Identification, Underlying Motivation -- Provisional Conflict-Management Plan -- Participatory Conflict Analysis Framework -- Conflict Analysis Framework -- Capital Building -- Consensual Negotiation -- Workshop Design and Methods -- Managing Difficult People -- Consensual Negotiation Tools -- Training Exercises