Building a world-class civil service : for 21st-century India - Das,S K (Oxford Oxford University Press, 2010)
Keywords: Civil service reform -- Public administration -- Institutional framework : Clarity of purpose and task, policy making, delivering public services, results -orientation, performance management, managing poor performance, integrating financial management with performance management, performance reporting, accounting arrangements, risk management -- Organizational framework : Recruitment, senior executive service, tenure, domain competency, identification with the organization, civil service management, post retirement placement -- Legal and ethical framework : Legislative framework, ethical framework