Managing performance in the public sector
by Bruijn,Hans De
Published by : Routledge (London) Physical details: 122p. ISBN:978-0-415-40320-7.
Subject(s):
Organizational effectiveness
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Public administration
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Five Laws
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Introduction to performance measurement- beneficial effect of performance measurement, perverse effects of performance measurement, dynamics of performance measurement - five laws
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Design principles for performance measurement, trust and interaction, content and variety, dynamics- towards lively performance measurement
Year: 2007