Subject(s): County services -- Municipal services -- Citizen Service -- Political economy -- Human Development -- Electronic Finance -- Institutional innovations in public service delivery in India, promoying compettition in India's telecom sector, electronic delivery of citizen services in Andhra Pradesh's e-seva model, transforming service delivery in an Indian state- reform at departmentregistration and stamps in Maharashtra, making service delivery reform work in Bangalore, Rogi Kalyan Samitis- case study of hospital reforms in Madhya Pradesh, Rajasthan's experience in improving service delivery in education, political economy of public distribution system in Tamil Nadu -- Human development in Tamil Nadu and Karnataka, anti corruption in India, electoral finance reform- relevance of international experience