The new public service: Serving not steering
by Denhardt Janet V
Additional authors:
Denhardt Robert B
Published by :
M.E.Sharpe
(London)
Physical details: 198p
ISBN:0-7656-0846-4.
Subject(s):
Public administration.
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Public administration in United States.
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Civil service.
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Public administration and new public management
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Roots of new public service, democratic citizenship, models of community and civil society, organizational humanism and new public administration, post modern public administration, new public service
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Serve citizens not customers : Civic virtue and democratic citizenship, public service, client service, customer satisfaction, public service and quality service for citizens
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Seek the public interest : public management
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Value citizenship over entrepreneurship, think strategically and act democratically, recognize that accountability isn't simple , administrative responsibility, changing perspective of leadership, value people- not just productivity, human behavior in organizations, democratic administration, old public administration, respecting public service ideals
Year: 2003
Item type | Current location | Call number | Status | Date due | Barcode |
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Books | KILA HEADQUARTERS LIBRARY General Stacks | 351 DEN/N (Browse shelf) | Available | 007386 |