Subject(s): Public administration. -- Public administration in United States. -- Civil service. -- Public administration and new public management -- Roots of new public service, democratic citizenship, models of community and civil society, organizational humanism and new public administration, post modern public administration, new public service -- Serve citizens not customers : Civic virtue and democratic citizenship, public service, client service, customer satisfaction, public service and quality service for citizens -- Seek the public interest : public management -- Value citizenship over entrepreneurship, think strategically and act democratically, recognize that accountability isn't simple , administrative responsibility, changing perspective of leadership, value people- not just productivity, human behavior in organizations, democratic administration, old public administration, respecting public service ideals