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Customer-driven services management

Edition statement:2 nd ed. Published by : Response Books (New Delhi) Physical details: x,304p. ISBN:0-7619-3255-0.

Subject(s): India -- Customer services--Management

Year: 2004

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Books	KILA - CHRD LIBRARY General Stacks	658.812 BAL/C (Browse shelf)	Available		C003730

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