Subject(s): Excellence in administration : Theodore Vail- effective decision maker -- Maxims for achieving excellence in administration : management of time and energy, Ian Hamilton formula to reduce the work load, attempting the apparently impossible- convoy system, earnest Bevin and canteen legislation -- Style in administration, law of situation, administrator as Yogi and commissar, developing the people, critical attitude towards statistical information, accepting the toughest assignment, supreme importance of integrity, realism -- Administration Challenge :Crisis in management education- human relations training, international harvester supervisory training program, training releases disruptive forces, workers -- From therapy to social architecture : Human relations, Maslow on T-groups, limitation of T-groups method, management