Agnihotri V K
Quality management in government: Theory and practice - New Delhi Allied Publishing House 2003 - 201p
81-7764-516-1
TQM Concept
Principles of TQM
658.562 / GOV/Q
Quality management in government: Theory and practice - New Delhi Allied Publishing House 2003 - 201p
81-7764-516-1
TQM Concept
Principles of TQM
658.562 / GOV/Q